To ensure you receive your entries, log in daily and be sure to connect to the correct Spotify account on all devices. See to find out which account you have connected.

  • Entries earned on Spotify may not appear instantly
  • Check to see if you have a message on the contest page notifying you to "Re-connect with Spotify"
  • You may only earn entries on Spotify for the songs featured on an artist's Tunespeak page
  • If you've already listened to each song three times, you'll need to wait 24 hours from your last song play (see drop-down menu in the top right-hand corner of your Spotify widget)
  • You cannot earn additional entries on Spotify if you've already met your 24-hour limit using the Spotify preview player
  • Make sure you do not have Private Session turned on in Spotify
  • Make sure your local files in Spotify are switched off

If you’re still having problems, email us as [email protected]