FAQ

Default solution folder, feel free to edit or delete it.

Why are my friend and I not getting entries for helping each other out for separate contests (for the same artist)?
When a fan generates entries, they are unique to that artist & city/tour-date (and non-transferable). If you have a friend earning entries for th...
Thu, 26 Apr, 2018 at 2:19 PM
Do I have to sign-in to Tunespeak to earn entries for my friend?
Yes, to help you earn entries towards your friends campaign you will need to follow their shared link, sign-in and click ‘Enter to Win’. All ensuing activity...
Thu, 26 Apr, 2018 at 2:23 PM
I signed into Tunespeak to help earn entries for a friend, but I am earning points for my own account. Am I still earning entries for my friend?
As long as you have followed your friend’s link, clicked ‘Enter to Win’, and are viewing/listening to content, you are also helping your friend earn 3x the ...
Thu, 26 Apr, 2018 at 2:26 PM
Can I enter a contest for a friend?
Contestants may not gift, sell, or split prizes to third parties (friends, family, etc).
Fri, 24 Jun, 2016 at 11:51 AM
Why am I not earning entries for my Spotify plays?
To ensure you receive your entries, log in daily and be sure to connect to the correct Spotify account on all devices. See www.tunespeak.com/settings to...
Thu, 26 Apr, 2018 at 3:22 PM
Do you display past winners?
If you want to see some of the prizes fans have won on Tunespeak, check out our blog by clicking here. Win a prize from your favorite...
Wed, 13 Jul, 2016 at 1:06 PM
How do I know if I won?
All winners are notified at the email address that is associated with their account within 24 hours of the contest ending or as specified i...
Wed, 13 Jul, 2016 at 2:16 PM
How many Tunespeak prizes can I win?
An individual contestant, or 'household', may win up to 2 grand prizes (1st place prizes) within a 90 day period. Additionally, a contestant,...
Tue, 30 May, 2017 at 1:38 PM
How do I update the email I want to be contacted at?
To update your account with your desired email address: Select the menu in the top-left hand corner of your page Go to Settings > Account See Email ...
Thu, 14 Jun, 2018 at 7:46 AM
I won, how do I redeem my prize?
Please double check the email associated with your Tunespeak account. If you have won, you will have received an email with further instructions. Simpl...
Tue, 30 May, 2017 at 1:43 PM