FAQ

Default solution folder, feel free to edit or delete it.

How do I update the email I want to be contacted at?
To update your account with your desired email address: Select the menu in the top-left hand corner of your page Go to Settings > Account See Email ...
Thu, 28 Mar, 2019 at 11:30 AM
I won, how do I redeem my prize?
There are two ways to redeem your prize. Your campaign page will display a Redeem button if you have won and an email will be sent to the email associat...
Thu, 28 Mar, 2019 at 11:41 AM
How will I be receiving my prize?
The campaign organizer will decide how your prize will be delivered to you. We will provide you with further details on how you will receive your prize a...
Thu, 28 Mar, 2019 at 11:33 AM
Can tickets be mailed/emailed to me?
Unless specified otherwise, tickets cannot be mailed/emailed to winners.
Fri, 24 Jun, 2016 at 12:28 PM
Is a student ID a valid form of ID?
A student/university ID is not an accepted form of identification. Your ID must be government-issued or a driver’s license.
Thu, 28 Mar, 2019 at 11:43 AM
I won tickets to a show, where will my seats be located?
Unless otherwise specified in the prize description on the campaign page, seating is determined the night of the show by the campaign organizer. The organi...
Thu, 28 Mar, 2019 at 11:44 AM