Tunespeak Fan Support

Tickets are not transferable to alternative show dates. All prizing is set beforehand and fulfilled by the campaign organizer. Each pair of tickets included...

Prizes are non-transferable and the winner cannot gift, sell, or split their prize with a third party. If you need to change the name you submitted because ...

You must have a government-issued photo ID or passport to claim the tickets at will call on the night of the show. Unfortunately, a student/university ID is...

Tickets can only be claimed at will call unless otherwise specified.

Seating is determined on the night of the show. The artist's team has an allotted amount of tickets (including yours) and the specific location of the s...

You will receive an email with further instructions closer to the date of the show - typically the day before. If it’s the day before and you still haven’t ...

Double-check your Spam/Junk folders (as well as your social and promotions tabs if you're a Gmail user) to make sure any emails were not misplaced in th...

Tickets will be available for redemption when doors open for the show, not prior. The artist’s team submits their guest-list to the Box Office on the evenin...

Your tickets will be available for redemption when doors open for the show, NOT prior. Be sure to have the Box Office check ALL guest-lists for your name if...

Depending on the tour, merchandise will either be distributed at the show or shipped to you. For merchandise distributed at the show, the instruction em...